Privacy Policy

Last Revised: 08 October 2024

DIMUTO Pte. Ltd., a Singapore company, located at 350 Orchard Road, #19-01, Shaw House, Singapore 238868 (the “Company,” “we” or “us”) is committed to protecting and respecting your privacy.

This Privacy Policy sets out the basis on which we collect, use, and share information about you in accordance with the Personal Data Protection Act (the “PDPA”). This policy applies to information we collect whenever you use our websites, including www.DIMUTO.io, (collectively, the “Sites”) or otherwise interact with us as described below. Please read the following thoroughly to comprehend our practices and views with regards to your personal data and how we will handle it.

We may make changes to this Privacy Policy occasionally. If we do make changes, we will inform you by updating the last revised date at the top of the policy. We may also provide additional notices to you (like sending an email to you or including a statement at the homepage of our Sites). Please also do occasionally review our Privacy Policy whenever you interact with us to be informed about the ways you can help protect your privacy and our information practices.

If you have any queries regarding this Policy, please address all concerns and queries to our Data Protection Officer at the address stated below.

Information we collect from you:

Information you give us: This is information that you give us about yourself when filling up forms on our Sites or by interacting with us by e-mail, phone, or otherwise. It also does include information you provide us when you place an order on our Sites, register to use our Sites, add services and products to your shopping cart on our Sites, take part in discussion boards or other social media functions on our Sites, and when you report a problem with our Sites, and when you contact us on our Sites. The information you give us may include an address, phone number, name, e-mail address, web site Uniform Resource Locator (URL), financial and credit card information, free-form text, and personal description.

Information we collect about you: Regarding to your visits to our Sites, we may automatically collect the following information:

  • Information about your visit to our Sites, including download errors, the full Uniform Resource Locator (URL), length of visits to our Sites, and products added to your shopping cart.
  • Technical information, including browser type and version, the Internet Protocol (IP) address used to connect your computer to the Internet, operating systems, platforms, time zone setting, and browser plug-in types and versions.
  • Cookies and other Tracking Technologies: We may use web beacons (tracking pixels), cookies, and other tracking technologies to collection information about you when you interact with our emails or Sites, including information about your browsing behaviour on our Sites. We use this information to make improvements to our Sites and your experience, to observe features and areas of our Sites that are more popular, understand the effectiveness of campaigns, count visits, and determine whether an email sent by us was opened and if hyperlinks contained in the emailed was clicked. For detailed information on the cookies we use and the purposes for which we use them, please to read our Cookie Policy.
  • Information we obtain from other sources about you may be combined with information we collect about you.

Use of information

We are based in the Republic of Singapore and the information we collect is governed by Singapore law. By using or accessing our Sites or otherwise providing information to us, you consent to the collection, use, transfer and processing of information in and to Singapore and other countries. We may use the information about you for the following purposes:

  • to perform our obligation from any contracts entered into between us and yourself, and to provide you with products, services, and information that you request from us;
  • respond to your questions, comments, and requests and to render customer service to you;
  • to manage your online account(s) and notify you about changes made to our service, technical notices, security alerts and support, updates, and administrative messages;
  • to monitor and analyse trends, activities, and usage so as to operate and make improvements to our services and to our Sites. This is also to ensure that content presented is in the most effective way for you and for your computer;
  • to administer our Sites and for internal operations, including but not limited to testing, troubleshooting, data analysis, research, survey and statistical purposes;
  • to help us keep our Sites safe and secure;
  • to combine information you give us, information we collect about you for the purposes stated above.

We will only use personal data for the purposes outlined in this Privacy Policy and we will seek your consent if the purposes change.

Disclosure of your information

You agree that we have the right to share your information, including, but not limited to the following manners:

  • To selected third parties including, but not limited to:
    • E-commerce providers like payment solution providers to help us in process donations, online purchases, and other payments;
    • Search engine and analytics providers that help us in optimising and improving our Sites.
  • To respond to a request for information if we believe disclosure is in alignment with any applicable regulation, law, or legal process, or as otherwise required by any applicable rule, law, or regulation;
  • In connection with, or during negotiations of, any sale, merger of company assets, acquisition or financing of a portion or all of our business to another company or individual;
  • If we believe that your actions are not consistent with our user policies and agreements, or to protect the property, safety, and rights of us or any third party;
  • With consultants, vendors, and other service providers who require access to such information to do work on our behalf; and
  • At your direction or with your consent.

We may also share de-identified or aggregated information, which cannot reasonably be used to identify you.

We will ensure that any international data transfers are in compliance with the PDPA, ensuring comparable protection for personal data.

Security

We take reasonable measures to help protect information about you from theft, misuse, loss, and unauthorized access, alteration, disclosure, and destruction. Our Sites may contain links to and from the websites of our sponsors, partner networks, and affiliates. If you do follow a link to any of these websites, please understand that these websites may also have their own privacy policies. We do not accept any liability or responsibility for their policies. Please do check their respective policies before you provide these websites with any information.

We are committed to safeguarding your personal data. In the unfortunate event of a data breach that is likely to result in significant harm or impact affected individuals, we are obligated to notify you as soon as practicable. Please be assured that in the event of such a breach, we will work swiftly to contain the issue and will continue to take all necessary steps to protect your personal data and prevent further risks.

Accuracy

We generally rely on personal data provided by you. In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer in writing or via email at the contact details provided below. We will not be held responsible for acting on inaccurate or incorrect personal data arising from you not updating us of any changes to your personal data that had been given to us.

Your choices

You have the right to withdraw your consent by sending an email to our Data Protection Officer at the address stated below. Upon receipt of your written request to withdraw your consent, we will process your request within a reasonable time.

Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request.

You may update, delete, or correct your online account information at any time by contacting us or logging into your account. We may retain certain information for legitimate business purposes or as required by law. The personal data will only be retained as long as necessary for the purposes outlined in this Privacy Policy and will be deleted thereafter, unless retention is required by law. We may also keep archived or cached copies of information about you for a period of time.

Data Protection Officer

You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, as follows:

Attention: HuiMin Lee

DIMUTO Pte. Ltd

350 Orchard Road, #19-01, Shaw House, Singapore 238868

Email: data@dimuto.io

Changes made to our Privacy Policy

Any future changes we make to our Privacy Policy will be posted on this page. When available and appropriate, we may also inform you of changes made through e-mail. Please do check our Privacy Policy frequently to see any updates and changes made to our Privacy Policy.