Project Garuda – 4T Trade Dispute Resolution with DiMuto
Project Garuda is evidence of DiMuto’s record time dispute resolution process through our 4T Model. A packhouse on DiMuto’s system was able to track and trace its fuji apple as it moved through the global supply chain, subsequently being able to show blockchained proof of the quality of its fuji apple at the point of packing.
4T Trade Dispute Resolution with DiMuto
DiMuto Track & Trace solutions are centred on the 4Ts – our trade solutions platform must have Trackability, Traceability, Transparency therefore building Trust and enabling Collaborative Commerce.
TRACKABILITY: Digital Asset Creation (DAC) and IoT tracking condition of product at each supply chain stage
TRACEABILITY: Retrieving immutable records of condition of products at specific points of supply chain
TRANSPARENCY: Sharing of product information, condition and documents on blockchain with relevant partners
TRUST: Enabling Collaborative Commerce
A Verified Picture Speaks A Thousand Words
A local distributor in Indonesia claimed that a fruit importer had sold them apples with spots using these photos.
The conventional way of raising quality issues can be through WhatsApp, WeChat and emails. These disconnected communications methods made tracing back relevant documentation difficult, and it was also impossible to ascertain the authenticity of such product photos from customers.
However, a simple scan of the DiMuto QR code of each carton allowed the fruit importer to efficiently resolve this dispute over quality of products sold. By scanning the QR codes, the fruit importer was able to quickly pull out product information to help find out the truth. DiMuto has thus revolutionzed the trade dispute resolution process by reducing the burden of proof on sellers through our blockchain platform.
The blockchained photo of the packed apples taken at the point of packinghouse and verified associated trade documents revealed that the fruit importer was not liable.
Instead, it showed that it was because of the local distributor’s lack of cold storage facilities that led to the apples developing spots.
Thus, DiMuto is able to effectively reduce the burden of proof on produce packhouses and importers to prove that the quality of goods at the point of selling fits the purchase requirements. This is only because of Digital Asset Creation (DAC) where we are able to digitize individual fruits and tag them to cartons and create and collect data regarding the product as we track it along the supply chain.
Updated: 26 April 2021We’ve prepared a simple one pager for you to gain a better understanding of what we do here at DiMuto. Download the DiMuto One Pager here.
We are pleased to announce that Queen Frozen Fruit, Thailand’s largest frozen durian exporter and fresh durian distributor, is joining DiMuto Trade Network. In the coming months, we will be implementing our trade blockchain solutions to digitize Queen’s products.
DiMuto CEO Gary Loh with Queen Frozen Fruit President Kanjana Yaemprai
One of Queen Frozen Fruit 14 Thai durian packhouse
Each fresh durian tagged for traceability
About Queen Frozen Fruit
Queen Frozen Fruit is a Thailand-based durian manufacturer and exporter.
- Location: Thailand
- Industry: Fresh Produce, Durians
- Thailand’s Largest Fresh & Frozen Durian Exporter
- 14 Packhouses & 4 factories throughout Thailand
- Est. 400 containers of fresh durians sold to China every year
About Xing Ye YuanFounded in 2000, Dalian XingYeYuan group is a leading enterprise specialized in fruits growing, conditioning, repacking and sales, with more than 2,000 employees all over China and an annual turnover of 308 million USD. Around 28 varieties of fruits from XingYeYuan are supplied to more than 1000 supermarkets stores in China. They have been awarded “BEST SUPPLIER FOR WAL-MART” for eight consecutive years. XingYeYuan owns two apple processing plants (production capacity of 20 tons / day) and one pomelo processing plant (production capacity of 50 tons / day), for a total storage capacity of around 16600 tons, all three equipped with modern imported sorting and packing machines. The company has got the BRC/HACCP/GAP certifications. The company’s business covers not only domestic fruit production and processing, but also import and export. Xin Ye Yuan’s main export commodities are apples, pomelos and citrus. Those items are exported to Canada, Indonesia, Singapore, Thailand, Malaysia, Italy. They now import more than 10 varieties of fruits from 11 different countries.
- History of commerce.
- Why is collaborative commerce needed?
- Is there a lack of trust in commerce today?
- What are the consequences of lack of trust in commerce?