Project Garuda – Record Time Dispute Resolution with DiMuto Track & Trace

Project Garuda – 4T Trade Dispute Resolution with DiMuto

Project Garuda is evidence of DiMuto’s record time dispute resolution process through our 4T Model. A packhouse on DiMuto’s system was able to track and trace its fuji apple as it moved through the global supply chain, subsequently being able to show blockchained proof of the quality of its fuji apple at the point of packing.  

4T Trade Dispute Resolution with DiMuto

DiMuto Track & Trace solutions are centred on the 4Ts – our trade solutions platform must have  Trackability, Traceability, Transparency therefore building Trust and enabling Collaborative Commerce. TRACKABILITY: Digital Asset Creation (DAC) and IoT tracking condition of product at each supply chain stage
TRACEABILITY: Retrieving immutable records of condition of products at specific points of supply chain
TRANSPARENCY: Sharing of product information, condition and documents on blockchain with relevant partners
TRUST: Enabling Collaborative Commerce A Verified Picture Speaks A Thousand Words
A local distributor in Indonesia claimed that a fruit importer had sold them apples with spots using these photos. The conventional way of raising quality issues can be through WhatsApp, WeChat and emails. These disconnected communications methods made tracing back relevant documentation difficult, and it was also impossible to ascertain the authenticity of such product photos from customers. However, a simple scan of the DiMuto QR code of each carton allowed the fruit importer to efficiently resolve this dispute over quality of products sold. By scanning the QR codes, the fruit importer was able to quickly pull out product information to help find out the truth. DiMuto has thus revolutionzed the trade dispute resolution process by reducing the burden of proof on sellers through our blockchain platform. The blockchained photo of the packed apples taken at the point of packinghouse and verified associated trade documents revealed that the fruit importer was not liable. Instead, it showed that it was because of the local distributor’s lack of cold storage facilities that led to the apples developing spots. Thus, DiMuto is able to effectively reduce the burden of proof on produce packhouses and importers to prove that the quality of goods at the point of selling fits the purchase requirements. This is only because of Digital Asset Creation (DAC) where we are able to digitize individual fruits and tag them to cartons and create and collect data regarding the product as we track it along the supply chain.  

Thailand’s Largest Durian Exporter Queen Frozen Fruit Joins DiMuto Trade Network

We are pleased to announce that Queen Frozen Fruit, Thailand’s largest frozen durian exporter and fresh durian distributor, is joining DiMuto Trade Network. In the coming months, we will be implementing our trade blockchain solutions to digitize Queen’s products.


DiMuto CEO Gary Loh with Queen Frozen Fruit President Kanjana Yaemprai


One of Queen Frozen Fruit 14 Thai durian packhouse

DiMuto Digitialized Durian QR Code
Each fresh durian tagged for traceability 

About Queen Frozen Fruit

Queen Frozen Fruit is a Thailand-based durian manufacturer and exporter.

  • Location: Thailand
  • Industry: Fresh Produce, Durians
  • Thailand’s Largest Fresh & Frozen Durian Exporter 
  • 14 Packhouses & 4 factories throughout Thailand
  • Est. 400 containers of fresh durians sold to China every year

Major Apple Exporter Xing Ye Yuan Joins DiMuto Trade Network

We are pleased to announce that Dalian Xin Ye Yuan Group, a major fruit producer, importer and exporter from China, is joining DiMuto Trade Network. In the coming months, we will be implementing our trade blockchain solutions to digitize Xin Ye Yuan’s products.
Liu Yan, CEO of Dalian XingYeYuan with Gary Loh, Founder and Chairman of DiMuto 
Xing Ye Yuan Apple Packhouse
Xing Ye Yuan Apples being cleaned before packing

About Xing Ye Yuan

Founded in 2000, Dalian XingYeYuan group is a leading enterprise specialized in fruits growing, conditioning, repacking and sales, with more than 2,000 employees all over China and an annual turnover of 308 million USD. Around 28 varieties of fruits from XingYeYuan are supplied to more than 1000 supermarkets stores in China. They have been awarded “BEST SUPPLIER FOR WAL-MART” for eight consecutive years. XingYeYuan owns two apple processing plants (production capacity of 20 tons / day) and one pomelo processing plant (production capacity of 50 tons / day), for a total storage capacity of around 16600 tons, all three equipped with modern imported sorting and packing machines. The company has got the BRC/HACCP/GAP certifications. The company’s business covers not only domestic fruit production and processing, but also import and export. Xin Ye Yuan’s main export commodities are apples, pomelos and citrus. Those items are exported to Canada, Indonesia, Singapore, Thailand, Malaysia, Italy. They now import more than 10 varieties of fruits from 11 different countries.

DiMuto FAQ

Collaborative Commerce
  1. History of commerce.
Commerce refers to the exchange of goods and services on a substantial size. It has evolved significantly over time and will continue to change. The first major development in commerce was the use of money like gold, silver, and later fiat currencies and digital money as a standardised medium of exchange. Ever since the invention of digital money, commerce was revolutionised again when technology giants propelled the adoption of Electronic Commerce where people can now participate in trade through the Internet. Widening the reach even further was the global adoption of smart phones which led to the transition into Mobile Commerce.
  1. Why is collaborative commerce needed?
The core tenet undergirding trade is the establishment of trust between buyers and sellers of goods. The improvements made to commerce through technology and innovation to date has solely been focused on making trade more efficient and allowing more people around the world to participate. Addressing the issue of trust has always been a positive knock-on effect but never the main issue addressed. DIMUTO believes that the next wave of change will be a movement towards Collaborative Commerce (c-CommerceTM) where technology and innovation are used to address the issue of trust head on.
  1. Is there a lack of trust in commerce today?
There is a lack of trust in three main areas of commerce today. First, participants on the supply chain distrust each other with their information. Second, border customs distrust the documents suppliers provide them. Third, financial institutions distrust suppliers, hence are reluctant to finance their trades.
  1. What are the consequences of lack of trust in commerce?
There are three key consequences caused by the lack of trust in commerce. First, participants within the supply chain are unable to trace the journey of goods in the supply chain. This is because participants do not share information about the trade beyond their immediate stakeholders. Second, there is a lack of cash flow experienced by participants. Financial institutions do not trust borrowers even after knowing the details of their trade as information shared cannot be verified. Third, there will be disputes occurring between participants due to differences in expectations. This is caused by information asymmetry made worse by the lack of traceability leading to disputes between participants about their individual obligations.

What is Collaborative Commerce?

[Whitepaper]
Collaborative Commerce happens when businesses conduct trade in an open, transparent manner with sustainable, fair practices and sharing of information. Collaborative commerce is enabled by Trackability, Traceability, Transparency, therefore building Trust.
It will be commonplace for participants and even competitors to share knowledge and work with each other to grow the community as a whole. The fundamental principle of Collaborative Commerce is creating a community of participants with trust and transparency. Participants are encouraged to coordinate, communicate and cooperate with each other to maximize efficiency and profitability.
To read more about the new wave of commerce, download the DiMuto Whitepaper here.